FAQ's
Q: Can you upgrade my current photocopier and save me money?
A: Upgrading existing agreements is a common practice as client circumstances can change for a number of reasons. We can help you examine these costs accurately to ensure that changing your equipment and supplier is neither prohibitive nor punitive. We will show you a clear and transparent breakdown of your current and proposed situation to help you make the right decision and upgrade your photocopiers and printers to a new solution that will help drive your business forward.
Q: Can you repair or service my current photocopier?
A: Yes, you do not need to be an existing client to request a service. If you own or lease a machine and don't have an existing service agreement one of our qualified engineers will visit you and if parts are needed, we will provide a no obligation quote. Please contact us, we are happy to offer advice over the phone and arrange a call out if required.
Q: I only need a desktop device, can you help?
A: Yes, of course. We are a partner provider with several manufacturers who supply both A4 desktop and A3 floor-standing machines.
Q: Is it expensive to lease a photocopier?
A: Leasing is an ideal way to facilitate getting a photocopier if you want to retain cash in your business. In addition, it is the most tax efficient way of procuring equipment. We will show you clear financials showing both a purchase and leasing price so that you can see the difference and make the right decision for your business.
Q: What are the Pros and Cons of leasing?
A: Pro`s
· Keep cash-flow in your business.
· Get the equipment when you need it not when budget allows.
· Keep up with new technology.
· Enjoy tax advantages.
· Check out - www.milestonemps.co.uk/finance
Con`s
· Commitment to a lease term usually 3, 4, or 5 years
· Usually you don`t own it at the end although some lease companies will allow purchase of title for a nominal fee at the end.
Q: Do you offer a service support agreement?
A: Yes, we can provide a fully inclusive service agreement that will include all your toners, engineer call outs, labour, and parts. Give us a call and we can send you a copy of our agreement up front for you to review.
Q: What if I don't want a service agreement?
A: No problem, you can lease or purchase your device from us and simply buy toner when you need it. We always use and recommend using OEM (Original Equipment Manufacturer) consumables.