Milestone MPS – Privacy Policy

Last updated: Dec 10th 2025

Milestone MPS (“we”, “us”, “our”) provides managed print services in the UK. This policy explains how we collect, use, store and protect personal data when you interact with our website or contact us.

1. Contact Information

Milestone MPS

Phone: 01279 942 056

Mobile (enquiries): 07800 537 100

Email: graham.fryer@milestonemps.co.uk

2. Information We Collect

Information you provide:

- Name

- Email address

- Phone number

- Company name

- Details submitted via forms or enquiries

Automatically collected:

We do not use cookies, analytics or tracking technologies. Your browser may still send technical data (e.g. IP address, user agent) to our server for security and standard site operation.

3. How We Use Your Information

- Respond to enquiries

- Provide quotes

- Manage and deliver our services

- Send service updates where appropriate

- Comply with legal or regulatory obligations

We do not sell personal data.

4. Legal Basis for Processing

- Legitimate interests

- Performance of a contract

- Consent

- Legal obligations

5. Data Storage and Security

Stored securely with restricted access.

Retention:

- Enquiry data: up to 24 months

- Client data: contract duration + up to 6 years

6. Third-Party Processors

Digital Marketing Service Providers:

ALVO Prospecting

Privacy: https://www.alvosales.com/privacy-policy

ICO: CSN8712536

DPO: dpo@alvosales.com

7. Cookies

We do not use cookies or tracking technologies.

8. Your Rights

- Access

- Correction

- Deletion

- Restriction / Objection

- Portability

Contact us to exercise these rights.

9. Third-Party Links

Not responsible for external site privacy practices.

10. Changes to This Policy

Updated periodically on this page.